Current Civilian Opportunities

civilian

Current Civilian Opportunities

 The Guelph Police Service is currently accepting applications for:

 

Full-time and Part-time Police Communicator/Dispatcher

Temporary Full-time Payroll Administrator- Application Deadline is December 20, 2018

Temporary Full-time Finance Supervisor- Application Deadline is December 16, 2018

 

Please scroll down below for further details regarding these positions.

 To apply, mail, fax or e-mail your resume to:

 Guelph Police Service

Att:  Human Resources

15 Wyndham St. South

Guelph, ON N1H 4C6

careers@guelphpolice.ca

 fax:  (519)766-7798

 

 We thank all applicants who apply for these positions, but only those candidates selected for an interview will be contacted.  Guelph Police Service keeps resumes on file for a period of 1-year from date of original application.

  

Police Communicator/Dispatcher

POSITION SUMMARY:

 To enable quick response time by obtaining accurate and complete information when answering emergency and non-emergency telephone calls from the public, while ensuring callers’ safety during the call.  Respond efficiently and appropriately to calls from the public by dispatching officers or transferring administrative calls for service.  Support officers by operating, monitoring and responding to all radio transmissions on relevant radio channels.  Ensure records and information are complete by correctly operating several police computer systems (e.g. CAD, CPIC, PARIS) and the service Records Management System.

 

MAJOR RESPONSIBILITIES:

 Responding to Telephone Calls:

 Effectively and efficiently answer all incoming 911, non-emergency, TDD and administrative calls by determining the nature of the call, prioritizing it correctly and initiating the appropriate response (e.g. forward calls, dispatch officers, refer callers to outside agencies).  Ensure complete and accurate information is obtained from caller through the use of clear questions, a calm demeanour and empathy, where appropriate.  Adjust communication style to meet needs of caller (e.g. language barrier, emotional state), while maintaining control over the flow of information.  Adhere to appropriate policies when dealing with calls (e.g. suicidal caller, hostage situation).  Provide appropriate and relevant information to outside agencies/parties as required, and within the bounds of confidentiality issues.

 

Highlighted Competencies:  Customer Service, Communication, Interpersonal Skills, Job Knowledge, Attention to Detail

 

Supporting Officers:

 Effectively administer the dispatch system to provide as clear an understanding as possible of the context of the situation when dispatching officers, to enable officers to respond most efficiently.  Maintain radio contact with officers at a scene, to provide further information and protect officer safety.  Monitor and respond to radio requests from officers in a timely fashion.  Use codes and accepted radio terminology correctly to increase efficiency and understanding of officers.  Compile information from multiple computer screens and relay this information to officers attending a scene.  Conduct required daily/weekly equipment checks to ensure all systems are functioning correctly.

 

Highlighted Competencies:  Customer Service, Productivity, Teamwork, Computer/Technical Skills, Communication, Interpersonal Skills, Job Knowledge

 

Records Management:

 Enter and update all appropriate information into the computer systems (e.g. CPIC, PARIS, RMS) to maintain accurate records.  Protect confidentiality of information by adhering to policies and procedures where they exist.  Maintain logs (e.g. CAD info, tow, premise warnings, daily orders, car) to allow for an informed and complete response when required.  Perform basic troubleshooting if computer system fails.

 

Highlighted Competencies:  Attention to Detail, Computer/Technical Skills, Productivity

 

Other:

 Responsible for any other duties as assigned.

 JOB COMPETENCIES:

 

  • Job Knowledge
  • Customer Service (Internal &   External)
  • Productivity
  • Teamwork
  • Computer/Technical Skills

 

  • Continuous Improvement
  • Communication (Oral &   Written)
  • Attention to Detail
  • Interpersonal Skills

 

QUALIFICATIONS:

 

  • Secondary school graduation diploma or equivalent
  • Recognized Public Safety Communications Certificate (Ministry accreditation training) is desirable
  • 3-6 months previous experience
  • Exceptional communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to organize and prioritize multiple tasks at one time
  • Ability to problem-solve quickly and under intense pressure
  • Must be fluent in English, both oral and written
  • Must successfully pass Criticall dispatcher/call taker testing and any other pre-employment testing as required
  • Must be able to complete and pass the psychological testing component
  • Ability to operate a personal computer

 


WORKING ENVIRONMENT:

 

  • Climate controlled office
  • Extensive sitting, listening and mental concentration
  • Some lifting (approximate maximum of 20 lbs.) extensive digital dexterity for computer work
  • Hours of work vary and may require some extended shifts to meet multiple deadlines

 *****************************************************************************

Temporary Full-time Payroll Administrator

POSITION SUMMARY:

The Payroll Administrator will process full cycle payroll for approximately 300+ employees. The position performs all activities associated with recording hours of work, processing time records, compiling payroll statistics, maintaining payroll control records, and generating designated payrolls by performing the following duties. This position works to identify and resolve payroll related issues, provides support, and answers pay related questions while maintaining a high level of customer service.

 MAJOR RESPONSIBILITIES:

 Payroll Processing:

 Enter and process payroll information, using Kronos and JD Edwards systems.  Complete manual calculations/checks and reconciliations where required.  Run interims and void payments as needed.  Process member expenses through the payroll system, as required.  Maintain PDBA’s in JD Edwards for employee and employer and ensure proper distribution in payroll software.  Test payroll with updates and changes in JD Edwards Prototype environment before implementation into Production.  Participate in projects that relate to HRIS/payroll as assigned.

 Prepare and verify statements of earnings for members, indicating gross and net salaries and deductions such as taxes, union dues, garnishees (family support) and pension plans.  Distribute statement of earnings to members.  Prepare government remittance according to schedule, and pay through web access at financial institution.  Complete the journal entries for government remittances, Employer Health Tax, and other payroll corrections.  Prepare remittances and supporting documentation for cheque requisitions.

 Maintain updated schedules and attendance banks (e.g. vacation, sick leave, overtime, statutory leave, accrued time) and respond to member requests regarding their personal “bank balance.”

 Prepare T4’s, T4A’s, Records of Employment, EI confirmation of earnings, employment verification letters and other related forms.  Perform Pensionable and Insurable Earnings Review audit, as requested to Canada Revenue Agency.

Troubleshoot Kronos and JD Edwards as required.

 Highlighted Competencies:  Productivity, Computer/Technical Skills, Job Knowledge, Attention to Detail, Customer Service

 Employee Files:

 

Create and maintain the Personnel Master files manually and electronically in accordance with Service policy and the Records Retention Bylaw.

 Process Manulife enrollments, changes, updates and terminations in Secure Serve database.

 

Highlighted Competencies:  Computer/Technical Skills, Job Knowledge, Attention to Detail

 Reports:

 

Prepare and generate reports as required.

 Highlighted Competencies:  Productivity, Attention to Detail

 Other:

 Responsible for any other duties as assigned.

 JOB COMPETENCIES:

 

  • Job Knowledge
  • Customer Service (Internal & External)
  • Productivity
  • Teamwork
  • Computer/Technical Skills

 

  • Continuous Improvement
  • Communication (Oral & Written)
  • Attention to Detail
  • Interpersonal Skills

 

 

QUALIFICATIONS:

 

  • Minimum of 6 months of payroll experience which includes processing full cycle payroll for various union groups
  • 3 Year Community College Diploma (Human Resources, Accounting, Compensation Administration) or equivalent payroll experience
  • JD Edwards Payroll/HR and Kronos experience would be an asset
  • Skill in the operation of a personal computer, keyboarding and knowledge of software programs
  • Must have excellent interpersonal, problem-solving and customer service skills
  • Must have excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to work in a fast-paced environment involving confidential information
  • Ability to organize and prioritize tasks and to work towards multiple and strict deadlines
  • Strong mathematical attributes
  • Comply with the Oath of Secrecy and keep all information confidential
  • Ability to participate as an effective team member and to support and project values compatible with the organization

 

WORKING ENVIRONMENT:

 

  • Climate controlled office
  • Extensive sitting, listening and mental concentration
  • Extensive digital dexterity for computer work
  • Some lifting (approximate maximum of 20 lbs.)
  • Hours of work may vary and may require some extended shifts to meet multiple deadlines
  • Frequent interruptions and distractions from internal and external sources

 ******************************************************************************

 Temporary Full-time Finance Supervisor

POSITION SUMMARY:

 

To manage all financial aspects of police operations and administration for the Guelph Police Service.

 MAJOR RESPONSIBILITIES:

 Financial Management:

 Prepare, coordinate and administer the development of annual operating and capital budgets and long term financial planning.  Regularly report to the Police Services Board and senior leadership on the ongoing monitoring and analysis of organizational and unit budgets.  Forecast operating and capital results including the financial impact of negotiated salary changes, annualization and inflation, based on trends and statistical analysis.  Participate in financial audits and the development of financial policies as required.  Make formal presentations on financial issues.  Coordinate and administer the annual GPS budget process.  Authorize expenditures in accordance with policy.  Process all purchase orders and journal entries and manage the accounts payable, deposit and accounts receivable process to ensure efficient response.  Maintain ongoing dialogue with senior leadership, GPS units and City finance staff to be aware of current financial issues and information.  Review and approve payroll and government remittances.  Administer the year-end accounting process including balance sheet reconciliations, accruals and financial reporting.  Supervise and provide direction and guidance to Financial Analyst.

Highlighted Competencies:  Productivity, Job Knowledge, Organizational Awareness, Communication, Interpersonal Skills, Computer/Technical Skills

Reporting:

 

Report appropriate information to Statistics Canada.  Prepare grant applications and report on them as they apply to the GPS.  Prepare monthly, quarterly, year-end reports and other reports as required by senior leadership or City finance staff.  Prepare financial models as necessary.

 

Highlighted Competencies:  Productivity, Job Knowledge, Computer/Technical Skills, Communication

 Training/Advising:

Assist the senior leadership team in identifying financial options and alternatives to enhance service delivery and ensure efficient utilization of resources.  Train Program Managers on financial matters including budget preparation, reporting procedures, financial policies and variance analysis.

 Highlighted Competencies:  Developing Others, Customer Service, Communication

 Other:

Responsible for any other duties as assigned.

 JOB COMPETENCIES:

 

  • Job Knowledge
  • Customer Service (Internal & External)
  • Productivity
  • Teamwork
  • Computer/Technical Skills

 

  • Continuous Improvement
  • Communication (Oral & Written)
  • Developing Others
  • Interpersonal Skills
  • Organizational Awareness

 

QUALIFICATIONS:

 

  • University degree in Business or related field and accounting designation. Candidates with an equivalent combination of education and experience may be considered
  • Minimum 3 years experience in related field; preferably in the public sector
  • Experience with financial accounting and procurement/asset management software programs (e.g. WAM). 
  • Supervisory experience is an asset
  • Exceptional communication, interpersonal and time management skills
  • Demonstrated ability to design and provide client focused services
  • Demonstrated ability to be an innovative and resourceful

 

WORKING ENVIRONMENT:

 

  • Climate controlled office
  • Extensive sitting, listening and mental concentration
  • Some travel required, both local and outside the community
  • Some lifting (approximate maximum of 25 lbs.)
  • Extensive digital dexterity for computer work
  • Hours of work vary and may require some extended shifts to meet multiple deadlines