Online and Email Scams

Email Safety

Spam email

An unsolicited or junk email, not addressed to you and promising some benefit is likely spam

Malicious Software

Through a link in a spam email or fake website these software programs are installed onto the victim’s computer to capture personal information.

Phishing email

Tricks the victim to reveal personal or banking information. The brand or company logo or some other identifiers are copied to look like a legitimate site. However, genuine organizations like banks or the government do not request personal information by email. Tips on how to spot and avoid phishing scams:

  • If an email asks you to visit a website to “update” information. Be skeptical.
  • Protect your computer with anti-virus software, spyware filters, email filters and firewall programs.
  • Contact the financial institution immediately and report your suspicions.
  • Do not reply to any email that requests your personal information.
  • Look for misspelled words.
  • Always report phishing or 'spoofed' emails.
  • If you've received one of these suspicious emails, report it to info@antifraudcentre.ca or the financial institution that it appears to be from.

Helpful Links

Online Auctions and Internet Shopping

Fraudsters offer merchandise for sale that actually does not exist. Victims will often send wire transfers/Interact e-Transfers/Money Transfers and receive nothing in return. Sometimes fraudsters will send fake emails that look real as proof of legitimacy.

Protect Yourself!

  • Use reputable sites
  • Meet buyers in person
  • Don’t wire transfer money to people you don’t know
  • Look at ratings of listed Sellers
  • Don’t provide personal information