Was it fraud?
Common types of frauds include:
Watch for these warning signs. If one or more apply, treat the situation as suspicious.
Creating a sense of urgency
- Did they pressure you to act right away?
- Did they push you to make a decision on the spot?
- Did they try to keep you on the phone until you agreed or paid?
Asking for an unusual way to pay
- Did they ask you to pay with gift cards?
- Did they ask for payment in another currency?
- Did they ask you to pay using cryptocurrency?
Asking you to keep it secret
- Did they tell you not to talk to family or friends?
- Did they warn you not to contact police or your bank?
They contacted you first
- Were you expecting this call, text, or email?
- Did you recently use the service they’re calling about?
- Is it a business or store you normally deal with?
Asking for private information
- Did they ask for your password, PIN, or one‑time security codes?
- Did they ask for remote access to your computer or device?
How to report fraud
If you are in immediate danger, call 9-1-1.
Online reporting
You can report online if:
- You do not know the suspect(s)
- Value of the theft or loss is less than $25,000
Report by phone
Please call the Guelph Police Service non-emergency line if:
- There is a known suspect(s)
- You have evidence in your possession
- The value of theft or loss is more than $25,000
Helpful information
When reporting a fraud, try to include:
- Dates and times of contact
- Phone numbers, email addresses, user names or websites involved
- Screenshots or photos of messages
- Receipt numbers, transaction details or bank reference numbers
- Names or details about any company involved
Contact Us
Guelph Police Service
15 Wyndham St S, Guelph, Ontario
N1H 4C6
T: 519-824-1212
F: 519-763-0516
TTY: 1-866-513-8062